Shipping policy

We currently ship within the United States.

Processing Time

Orders are typically processed within 1–3 business days. Orders are not processed on weekends or holidays.

Shipping Time

Standard shipping usually takes 5–12 business days after processing. Delivery times may vary depending on your location, carrier delays, and order volume.

Shipping Cost

Shipping costs are calculated at checkout. We may offer free shipping promotions from time to time.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information if available.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. Curtaina is not responsible for packages delivered to an incorrect address entered by the customer.

Lost or Delayed Packages

If your package appears lost or delayed, contact us at support@curtaina.us and we will help look into the issue.